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Privacy Policy

Last updated: April 1, 2026

1. Who We Are

CoverBase is operated by Nudg AI LLC. This policy explains how we collect, use, and protect your data when you use our compliance management platform.

2. Information We Collect

Account data: Name, email address, company name, and password when you register.

Organization data: Employee names, emails, departments, policy documents, asset records, and acknowledgment signatures that you upload or create.

Billing data: Payment information is processed by Stripe. We do not store credit card numbers.

Usage data: Page views, feature usage, and activity logs within the application.

Signing data: When employees sign policies, we record their typed name, IP address, and timestamp for audit purposes.

3. How We Use Your Data

We use your data to: (a) provide and improve the Service; (b) process payments; (c) send transactional emails (signing requests, reminders, receipts); (d) send product updates with your consent; and (e) comply with legal obligations.

4. Data Storage and Security

Your data is stored securely on infrastructure hosted in the United States. All data is encrypted in transit (TLS) and at rest. We implement row-level security policies to ensure strict data isolation between organizations.

5. Third-Party Services

We use trusted third-party service providers to process payments and deliver transactional emails. These providers only receive the minimum data necessary to perform their function and are contractually obligated to protect your information. We do not share your data with third parties for marketing purposes.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share limited data with service providers solely to operate the Service, or if required by law.

7. Data Retention

We retain your data for as long as your account is active. If you delete your organization, all associated data is permanently deleted within 30 days. Billing records may be retained longer as required by law.

8. Your Rights

You can: (a) access and export your data at any time; (b) update or correct your information in Settings; (c) delete your account and all data from Settings; (d) request a copy of all data we hold about you by emailing us.

9. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

10. Children's Privacy

The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email. Continued use after changes constitutes acceptance.

12. Contact

Privacy questions? Email us at support@coverbase.net.